I wrote a review on Trip Advisor. They didn't pay me, honestly.
Aesthetically.
The site captured our vision of a
luxury 5-star resort whilst retaining a solid heritage and Moroccan
accent. To use the word magnificent would not be an overstatement.
Service/Staff.
From the moment of arrival, to the
moment of departure we found the staff to be more than accommodating.
I would urge you to disregard comments that Brits were/are ostracised
due to it being a predominantly French resort, this is not the case
and to be frank, this is a blinkered and ignorant view. The staff
were courteous, altruistic and genuinely went out of their way to be
of help – from the cleaning team to security – I couldn't find
fault.
The variety of activities/services on
offer was astounding. From the choice of 3 pools to going to the on
site club after hours – Kenzi Club has the whole package; tennis,
dance classes, archery, football and cookery to name but a few. The
'Animation Team' were superb in this respect – they planned
optional activities from 10am – 10pm. A stalwart group with
unyielding energy and passion for what they did.
There were also a most useful, free,
shuttle bus to Medina Square (10 minute journey), which we used
regularly.
Facilities.
To attempt to describe the layout of
the site would do it an injustice. Whether you wished to indulge in
sport or relax on the plethora of lounging options the options are
a-plenty. I personally indulged in using the spa. Comparative to the
UK, the treatment (Hamman Massage) surpassed I have had previously.
Charging a very reasonable fee, I felt rejuvenated, reenergised and
perfectly tranquil – smashing.
Food.
My friend and I had heard horror
stories of all inclusive food. Kenzi Club quashed these; breakfast,
lunch, mid-afternoon snacks and dinner saw variety, impressive
presentation and something for everyone. As a somewhat fussy, yet
inquisitive, eater I found my taste buds excited but also enjoyed the
option of plainer food.
We did not sample the Moroccan set menu
available in the second restaurant, but by all accounts it was
descent.
Outside the resort.
There were many planned excursions
available of which we id a short tour of the gardens and palaces.
Though useful, it could be done without a guide. Note – do not go
on a tour of the Souks, total scam.
As two 24-year-old girls alone, we were
rather intimidated by the Souks/Square – this was expected due to
our being in a predominantly male orientated, impoverished, Muslim
area. This is not a slur on the experience or place, merely and
observation. Once we had escorts, in the form of two fellow
holiday-makers (male), we felt much more confident and thoroughly
enjoyed shopping in, and indeed getting lost in, the warren-like
Souks. The traders are persistent and rather cheeky (bordering on
rude), but confidence is key and eye-contact is not recommended.
We ended up going to night clubs (555 & Pascha), having
henna tattoos and trying unusual local delicacies – the orange
juice is out of this world.
Summary.
I would regard myself as well travelled
and I have stayed in a variety of hotels – ranging from 1*-6*,
Kenzi Club was simply superb. I could gush further about my
experience, littering my description with superlatives but in summary
I would recommend Kenzi Club entirely – I would 100% visit again.
We had an absolute blast.
